Senior Team Manager - Client Delivery
3 days ago
🇺🇸 United States – Remote
💵 $135k - $160k / year
⏰ Full Time
🟠 Senior
🧪 Clinical Research
🦅 H1B Visa Sponsor
Description
• Manage and supervise the day-to-day operations of assigned client team members • Grow and develop the Project Management team • Ensure management of study milestones and proactive communication with clients • Instill and manage a culture of continuous improvement and quality and productivity • Monitor and track resolution of all client escalations, issues, and concerns
Requirements
• Minimum 3-5 years of people leadership experience • Excellent written, verbal, and interpersonal skills • Demonstrated strong customer service skill and strong contribution to teamwork • Demonstrated high degree of initiative and ability to work collaboratively • Proven strength in planning, problem solving, and organization • Proven record of driving continuous improvement with high ability to manage change successfully • Demonstrated experience in team building, influencing, and conflict resolution • Proven track record of successful project completion • Experience and knowledge of clinical trials
Benefits
• Medical, Dental, Vision, Life, STD/LTD • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan
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