Customer Support
November 9
Description
• Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. • We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. • Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. • Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. • At Lalamove, we strongly believe in the power of community. • Millions of drivers and customers use our technology every day to connect with one another and move things that matter. • Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. • Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods.
Requirements
• Great customer service, Good communication and interpersonal skills • Able to work independently with minimal supervision • Problem solving ability and adaptable to changing needs from clients • Self -starter and responsible • Experience using different online channels to communicate with Clients • 4 day work week (3 weekdays, 1 weekend) • Must be able to work 2 morning shifts (10am to 6pm) AND 2 afternoon shifts (5pm to 10pm) • Must have own laptop and spare phone
Apply Now