Landpoint
Landpoint is an award-winning company specializing in land surveying and aerial services, committed to delivering innovative and ethical solutions for the energy infrastructure sector. With a professional team leveraging cutting-edge technology, Landpoint offers a range of services including utilities, pipeline routing, oil and gas well location services, topographical mapping, and advanced Lidar solutions. Their focus is on supporting power and infrastructure development while ensuring excellence in project execution across the United States.
Land Surveying • High Definition Scanning • GIS Services • Oil & Gas Development • Pipeline Surveying
Remote Customer Service Representative
March 28
Landpoint
Landpoint is an award-winning company specializing in land surveying and aerial services, committed to delivering innovative and ethical solutions for the energy infrastructure sector. With a professional team leveraging cutting-edge technology, Landpoint offers a range of services including utilities, pipeline routing, oil and gas well location services, topographical mapping, and advanced Lidar solutions. Their focus is on supporting power and infrastructure development while ensuring excellence in project execution across the United States.
Land Surveying • High Definition Scanning • GIS Services • Oil & Gas Development • Pipeline Surveying
📋 Description
• Answers customer calls and addresses their needs. • Provides effective solutions to questions and grievances. • Upholds customer confidentiality and processes refunds. • Helps prepare customer service reports and upsell when appropriate.
🎯 Requirements
• Strong listening, communicating, and customer service skills. • Ability to multitask and provide effective solutions. • Works well with others and helps foster a supportive work environment. • Knowledge of our company market, industry, and products. • Comfortable problem solving while also creating an enjoyable experience for our customers. • Able to document customer service calls efficiently and with detail. • Knows how to ease conflict and provide the appropriate resolutions. • Completes tasks on time and can prioritize work.
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