Lanshore LLC
RPA • Robotic Process Automation • Process Automation • Sales Commission • Compensation
51 - 200
Product Support Engineer
November 7
Lanshore LLC
RPA • Robotic Process Automation • Process Automation • Sales Commission • Compensation
51 - 200
Description
• Engage with customers, investigate technical issues they may have, and either solve the issue or escalate them to the product team. • Your primary technical focus will be on the infrastructure and deployment of our products. • Typical customer engagements can include investigating bugs, troubleshooting deployments, handling outages, etc. • Set up environments for debugging, explore products, and cultivating supportability knowledge. • You will mentor and knowledge share with the support team.
Requirements
• Experience with troubleshooting and administrating networks (HTTPS, network diagnostics, etc). • Demonstrated knowledge and experience with Web Server technologies (experience with IIS is a plus). • Unix-like administration experience. • Experience working in a cloud hosted environment (Azure, AWS, etc). • Experience with containerization technologies (Kubernetes is preferred, but Docker is okay). • Experience in writing scripts. • Demonstrated experience working with customers and organizations. • Fluent written and spoken English is mandatory, fluency in any other language is a plus.
Apply NowSimilar Jobs
October 26
Granicus
501 - 1000
Lead Granicus' global technical support team and ensure customer satisfaction.
October 19
The Credit Pros
51 - 200
Provide technical support as an IT Junior Support Engineer at a credit repair company.
October 17
Zuora
1001 - 5000
Support Zuora products and troubleshoot customer issues in a remote role.
🇨🇷 Costa Rica – Remote
💰 $400M Post-IPO Equity on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
October 3
Granicus
501 - 1000
Granicus seeks a Program Manager to enhance customer experience and support operations.