Software Quality Assurance Analyst

5 days ago

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Lap of Love Veterinary Hospice

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In-Home Pet Hospice • In Home Pet euthanasia • Veterinary Medicine • Compassion

501 - 1000

Description

• Schedule: Monday - Friday; 8AM - 5PM • Classification: Full Time - Exempt • Travel Required: No • Location: Remote • Salary: $75,000 - $80,000 annually • Lap of Love is a national practice dedicated exclusively to in-home end-of-life care for pets. • Our veterinarians help pets and their parents with quality of life assessments, pain and anxiety management, end-of-life consultations, and peaceful euthanasia in the comfort of their pet’s favorite place – home. • The Software Quality Assurance Analyst will support Lap of Love’s Innovation and Technology department. • This individual will play an instrumental role in troubleshooting issues and ensuring the stability of our software through their testing. • The successful candidate will possess a strong attention to detail, have an investigative nature, and enjoy collaborating with others.

Requirements

• Perform manual testing of Lap of Love’s software, Sunshine, and applications • Create and maintain a library of test cases and testing activities • Develop test plans and strategy for assigned test efforts • Perform post-deployment validations for all software environments • Assist the Technical Program Manager and development team with the creation and execution of automated testing tasks • Provide second level assistance to the Software Support Analysts in triaging support tickets submitted by Lap of Love staff • Gather information and collaborate with internal subject matter experts as needed to resolve issues reported to the product team • Create documentation about Lap of Love’s proprietary software system (Sunshine) as appropriate and memorialize it in our internal knowledge base • Perform additional tasks when requested by the product team • Abide by LOV’s Core Values: Truly Love Humanity (humble, help above all else, mindful), Passionate About Culture (adaptable, purpose drive, above & beyond), and Reputational Excellence (professional, self-motivated, reliable)

Benefits

• Health Insurance Plan (Medical) with 100% employee paid HSA option available • Dental and Vision Plans • Retirement Plan (Traditional 401k with 3% match and Roth 401k) • Paid Time Off • Bereavement Leave • Paid Parental Leave • Company Funded Wellness Resources (Mental, Financial, and Physical) • Life Insurance (Basic, Voluntary, and AD&D) • Short Term and Long Term Disability Insurance • Training & Development • Pet Insurance