UX Researcher (Fixed-Term)

July 24

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LastPass

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LastPass manages your passwords and online life, so you don’t have to.

Password Management • Identity Management • Single Sign-On • SaaS • Cloud

501 - 1000

Description

• Seeking an impact-driven UX Researcher to uncover user behaviour, needs, and workflows • Identify key opportunities for innovation • Move user-centered solutions with curiosity, empathy, and a passion for excellence

Requirements

• Excellent people-interaction skills and very strong verbal and written communication • Conduct lean, outcome driven studies understanding user behaviour, needs, use cases and workflows, and identify opportunities for making / maximising business impact drawing on standard qualitative UX research methodologies (contextual interviews, usability tests, surveys, competitor reviews, diary studies) • Generate clear and impactful insights that support product and design decisions, supporting ongoing and upcoming product initiatives and inform roadmap and strategy • Engage stakeholders to understand their goals, priorities, and plans and consolidate their input into a comprehensive research roadmap and set of test plans • Collaborate closely with product team peers through the entire product development and design lifecycle (discovery, ideation, concept testing, design validation, post release evaluation) • Partner with data analysts and product marketers on defining key metrics and measurements along the customer journey

Benefits

• Market-leading password manager • High-growth, collaborative environment with inclusive teams • Remote first culture • Competitive compensation • Flexible Paid time off policies including but not limited to: Monthly self-care days (12 extra paid days off annually), volunteering days • Generous Parental leave • Comprehensive health coverage, dependents included • Home office setup support • LastPass families free account up to 5 members • Continuous learning and development opportunities