Chief Operations Officer

February 14

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Leap Brands

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Leap Brands is a premium service provider specializing in executive recruiting, recruitment marketing, brand building, mergers and acquisitions, and educational platforms. The company serves diverse sectors across the United States, offering expertise in private equity, franchising, health and wellness, and numerous other industries including automotive, agriculture, and information technology. Leap Brands is trusted by industry giants such as Arby's, T-Mobile, and Wendy's, among others, and is known for its dedication to expanding networks and connecting companies with qualified candidates.

Executive Recruiting • M&A • Franchising • Health & Wellness • Food& Beverage

2 - 10 employees

🎯 Recruitment

📚 Education

📋 Description

• The Chief Operating Officer (COO) will be responsible for overseeing the company's day-to-day operational functions, • ensuring efficient and effective service delivery, and driving strategic initiatives to support growth and profitability. • Provide strategic leadership and oversight of all operational activities, including the management of multiple service locations across various regions. • Collaborate with the CEO and executive team to develop and implement operational strategies that support the company's growth objectives and enhance customer satisfaction. • Establish key performance indicators (KPIs) and operational metrics to monitor and improve efficiency, quality, and customer service. • Identify opportunities for process improvements and implement best practices to optimize operations, reduce costs, and increase productivity. • Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, continuous improvement, and customer focus. • Oversee the development and management of operational budgets, ensuring alignment with financial goals and objectives. • Ensure compliance with all regulatory requirements and company policies, maintaining a safe and secure environment for employees and customers. • Manage relationships with key vendors and suppliers to ensure the timely and cost-effective procurement of goods and services. • Support the company’s expansion efforts by overseeing the integration of new locations and ensuring a seamless transition into the operational framework.

🎯 Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field; • MBA or advanced degree preferred. • Proven experience in an operational leadership role, preferably within the retail or service industry. • Experience working with private equity-backed companies is highly desirable. • Strong strategic thinking and problem-solving skills, with a track record of driving operational improvements and achieving results. • Excellent leadership and team management abilities, with a focus on developing and empowering employees. • Strong financial acumen and experience managing budgets and financial performance. • Exceptional communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels. • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. • Willingness to travel as needed to support operations across multiple regions.