Team Lead - Lead Generation

November 11

Apply Now

Receive Emails with Similar Jobs

LegalMatch

WebsiteLinkedInAll Job Openings

Small Law Firm Marketing • Leads for Lawyers • Legal Lead Generation • Law Practice Marketing • Attorney Marketing

51 - 200

Description

• As a Team Leader, you will play a critical role in growing the Appointment Setting Team by demonstrating excellence, motivating team members, and creating a supportive environment for continuous learning and open communication. • You will drive initiatives, identify best practices, and leverage data to ensure exceptional outcomes and outstanding results for the team and the company. • Your responsibilities include: ensuring that the team reaches their target, including doing calls if needed as well as monitoring individual performances on assigned shift • supervising day-to-day activities of the team, setting weekly targets, and working with team members to eliminate speed and/or delivery blockers • reviewing the quality of calls between our team and customers, providing feedback, and identifying areas for improvement • driving efforts to create the best possible customer experience while driving sales growth • coaching team members and providing feedback as needed • analyzing performance data and looking for ways to continually optimize and improve • implementing continuous improvement initiatives and monitoring their results • leading team events, including weekly planning and review, as well as ad hoc meetings • working with the business to regularly update the company’s voice lead gen goals based on capacity as well as evolving business needs • reporting on team progress, identifying areas for optimization and improvement • participating in recruiting and relevant HR activities (performance review, giving performance callouts, and others)

Requirements

• at least 3 years of experience in appointment setting/sales, at least 1 year of successful leadership experience required • proven track record of achieving and exceeding sales targets and improving team performance • familiarity with appointment setting and sales software (Salesforce experience is a plus) • advanced skills in MS Excel • with excellent communication and interpersonal skills • with solid coaching and training skills • willingness to go the extra mile to achieve desired outcomes • ability to motivate and inspire team members • a bachelor's degree in any relevant field