Senior Software Analyst
October 14
Description
• Supporting IT Asset Management focusing on asset lifecycle management. • Serve as the point of contact for software assets ensuring compliance with software licensing terms. • Monitor, track, and manage software licenses across the organization. • Help define controls, processes, and procedures for software asset management. • Monitor software usage and licenses across the organization. • Identify and assess risks related to software licensing non-compliance. • Collect, analyze, and report on software license consumption information. • Plan and conduct regular software license audits for compliance. • Collaborate with budget owners to understand software licensing needs. • Analyze software usage to determine efficiencies and cost-saving opportunities. • Participate in licensing requests fulfillment. • Establish processes to track software end of support and life.
Requirements
• Bachelor’s degree and 4+ years of related experience. • Additional years of relevant experience will be considered in lieu of Bachelor's degree. • Knowledgeable in ServiceNow, SharePoint, and Costpoint. • Technical knowledge and experience with ServiceNow catalogue development. • Technical knowledge and experience with ServiceNow SAMPro module. • Technical understanding of software usage rights, and contractual terms and conditions. • Skilled in building queries, reports, and dashboards in ServiceNow, and interpreting such data to inform business decisions. • Knowledge of IT asset management best practices, including license remediation, reconciliation, and harvesting. • Proficient with process development and improvement, including writing requirements, performing UAT and maintaining systems controls or business rules. • Excellent communication and collaboration skills. • Knowledge on the technical aspects of IT contract models, including hosting, subscription, SaaS, concurrent licensing, and enterprise agreements, etc. • Possess a technical understanding of the relationship between contracts, IT assets and a configuration management database. • US citizenship is required and able to obtain security clearance.
Benefits
• competitive compensation • Health and Wellness programs • Income Protection • Paid Leave • Retirement
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