Product Specialist
November 27
Description
• Level AI is a leading provider of cutting-edge SaaS solutions, specializing in artificial intelligence software for the modern Contact Center. • Seeking a highly motivated and versatile SaaS Instance Setup Coordinator to join our team remotely from overseas. • Will play a crucial part in ensuring the successful setup and deployment of prospect and customer SaaS instances. • Acting as a bridge between technical implementation and customer satisfaction. • If you're a proactive individual with strong technical acumen, project management skills, and a knack for client interactions, we want to hear from you.
Requirements
• Bachelor's degree in a related field or equivalent work experience. • Strong technical background with a good understanding of SaaS platforms and cloud services. • Excellent project management skills with the ability to juggle multiple projects simultaneously. • Strong data entry and analytical skills. • Ability to put on a consultant hat and effectively communicate technical concepts to non-technical stakeholders. • Familiarity with intent-based and generative artificial intelligence is a plus. • Exceptional organizational and problem-solving skills. • Strong communication skills in English (both written and verbal). • Comfortable working remotely and across different time zones.(eastern hours)
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