Level AI
Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.
Senior Frontend Engineer
5 days ago
Level AI
Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.
📋 Description
•Welcome to Level AI – a Series C startup in Mountain View, CA, transforming the Customer Experience landscape with top-tier VC support and Silicon Valley expertise. •Our mission: revolutionize customer sales experiences through cutting-edge speech AI, NLP/NLU, and information retrieval systems. •Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. •As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. •At Level AI, expect a dynamic journey of fun, learning, and growth. •Ready to redefine possibilities? Join us! •Competencies : React, Typescript, Web Bundles, Firebase, GraphQL •Note: This role is for 3 months contract •Location: Remote, India
🎯 Requirements
•Qualification: B.E/B.Tech/M.E/M.Tech from Top Engineering institutes. •Minimum 3 years of experience in front end development with expertise in React.js. •Minimum 2 years of experience in service oriented architecture. •Experience in Redux, Webpack and should be comfortable with ES6 syntax. •Must Have in-depth knowledge of JavaScript and DOM. •Ability to build a feature from scratch & drive it to completion •Knowledge of common security vulnerabilities in web applications. •Must have experience in working with RESTful web services. •Strong understanding of HTML and CSS. •Solid understanding of CSS frameworks like SCSS, SASS, and LESS. •Demonstrate design, UX sensibility, and attention to detail. •Experience with development of enterprise level B2B software. •Able to lean large scale, complex systems quickly. •Experience with unit and integration testing. •Experience architecting web analytics, conversion analytics, and A/B testing systems.
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