Level AI
Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.
Senior Product Manager
January 19
Level AI
Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.
📋 Description
•Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. •Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. •Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. •By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. •Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. •You will collaborate directly with professionals who have contributed to major technology companies worldwide, including Amazon, Facebook, and Google. •This is an exceptional opportunity to immerse yourself in the AI Tech domain, contributing to critical feature launches, customer engagement, and growth initiatives.
🎯 Requirements
•Bachelor’s degree in computer science, mathematics, systems engineering, MIS, or a related field; preferably an MBA from an esteemed university. •At least 5 years of experience in product management, with at least 2 years in building AI products. •Experience in defining, developing and managing new products in a fast-paced environment is a plus. •Strong detail orientation, organizational skills, and project management skills.
🏖️ Benefits
•Standard startup perks. •Compensation will be competitive and commensurate with qualifications.
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