Technical Support Engineer - APAC
16 hours ago
Description
• We are looking for a Technical Support Engineer to join our APAC team. • You will support developers using LI.FI’s SDKs and APIs, helping them troubleshoot and resolve issues while ensuring a smooth integration process. • The role requires close collaboration with our engineering and product teams to resolve technical challenges and continuously improve our platform. • Please note that you must be located in the APAC region. Your application will not be considered if you're outside of this region.
Requirements
• At least 1 year of experience in technical support or a similar role • Basic understanding of blockchain, especially Ethereum and cross-chain technologies • Familiarity with technical support tools and developer communication channels • Strong problem-solving skills and ability to troubleshoot across the stack • Excellent communication skills, both verbal and written • Experience with smart contracts, Solidity, or Ethereum scaling solutions is a plus • Familiarity with security best practices in blockchain is a plus • Mandarin language skills are a plus
Benefits
• Annual team offsites (Thailand was a blast at the beginning of 2023, Vietnam this year was blast-ier; let’s see what happens in 2025!) • Flexible remote days • Flexible working hours • Equity participation from day 1 • Entitlement to work computer (choice of equipment) • 1 Conference per year near your city of residence • An annual 1,000€ personal development budget once you have worked 6+ months (pro-rated the first year) • A one-time 1,000€ remote budget to use on coworking, office setup, etc. • Unlimited PTO
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