life insurance β’ annuities β’ industry regulations β’ corporate strategy β’ insurtech
2 - 10
November 4
life insurance β’ annuities β’ industry regulations β’ corporate strategy β’ insurtech
2 - 10
β’ Responsible for phone contact with patients to collect payment for medical bills on behalf of clients. β’ Provide exceptional patient service in the name of the client. β’ Contact patients via telephone to collect payment on medical bills. β’ Communicate accurate information to patients in a clear and professional manner. β’ Review patient accounts and document interaction and feedback. β’ Negotiate appropriate payments with customers. β’ Set up patient payments via check, electronic transfer, or credit card. β’ Understand and comply with all policies and procedures. β’ Meet or exceed established goals. β’ Work closely with team leads, management, and clients to resolve disputes and ensure patient satisfaction. β’ Perform other duties as assigned by management.
β’ Customer service experience preferred β’ Prior medical billing or healthcare revenue cycle experience strongly preferred β’ High school diploma or General Education Development (GED) Certificate required β’ One to two years of college preferred
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