Business Analyst - Mortgage Risk Mitigation

March 14

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

💵 $34 - $36 / hour

⏳ Contract/Temporary

🟢 Junior

🧐 Business Analyst

🚫👨‍🎓 No degree required

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LincPay

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LincPay: Simplifying Transactions, Empowering Businesses

11 - 50 employees

📋 Description

• Mitigates losses through accuracy and adherence with MI policies and procedures, internal controls and regulatory guidelines. • Responsible for reviewing and decisioning workout files and providing Mortgage Insurer decision to Mortgage Servicers. • Manages all aspects of customer service to include: Responding promptly to customer inquiries through various channels. • Obtain and evaluate all relevant information to handle customer requests both internal and external and troubleshoot customer problems of varying degrees and complexity. • Must have strong interpersonal, customer service and communication skills. • Conduct loan level reviews to ensure Mortgage Servicer compliance with Enact servicing requirements. • Handle multiple loan workout products on mortgage-insured loans as governed by departmental, legal and investor guidelines. • Minimizes company loss from foreclosure using both retention and liquidation loss mitigation options. • Accurately underwrites the borrower financial information to determine eligibility under applicable guidelines. • Addresses any Mortgage Servicer questions or issues. • Handles escalated files appropriately by providing an articulate and complete response. • Develops a good understanding of the loss mitigation departments' policies and procedures. • Develops a good understanding and working knowledge of various computer-based programs and common business software. • Provide department phone coverage and escalates calls to the appropriate Enact team members as may be applicable. • Executes recovery processes. • Reviews and prepares all accounts and prepares monthly report. • Maintain relationships with and provide appropriate recovery documents to third party collection vendors per Service Level Agreement (SLA). • Administration of custom cost reduction processes. • Conduct Servicer performance touch points and follow up. • Performs other duties, and projects as assigned.

🎯 Requirements

• Minimum of one year of Loss Mitigation experience with an established mortgage insurer or mortgage banking organization. • High school diploma (required) • Proficient computer skills • Strong analytic and analysis skills • Strong negotiation skills • Organization and attention to detail • Familiarity with lending-related terminology and processes, especially related to mortgage delinquency. • The ability to safeguard confidential customer and company information. • The ability to follow instructions but work with minimal direct supervision.