Customer Success Manager

October 20

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Mobile • Business Inteligence • Business Analytics • Analytics • Data

51 - 200

Description

• Customer Success Managers engage with customers to drive product adoption and reduce churn. • Deliver onboarding services and conduct training calls. • Follow up on customer feedback and address adoption issues. • Identify upgrade opportunities and manage customer forums.

Requirements

• Strong English-language speaking and writing skills • Software and/or SaaS company experience • Account management experience • Ability to manage multiple responsibilities