Social Media and Reputation Administrator

3 days ago

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Lithia & Driveway

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Lithia & Driveway is one of the largest providers of personal transportation solutions in the United States. The company is among the fastest growing in the Fortune 500, allowing consumers to buy, sell, and service vehicles either digitally or through its 297 locations across the US and Canada. Lithia & Driveway is committed to improving and giving back to the communities it serves, embodying its mission statement 'Growth Powered by People'.

New & Used Car Sales • Automotive Service • Financing • Toyota • Ford

10,000+ employees

Founded 1946

🚗 Transport

🛒 Retail

💰 Post-IPO Debt on 2019-12

📋 Description

• Manage Social Media & Reputation Requests – Oversee administrative tasks, facilitate access, troubleshoot issues, and manage profile reclamation for vendors, store personnel, and corporate teams. • Support Dealerships & Vendors – Act as the go-to resource for social media and reputation needs, ensuring compliance with corporate policies. • Audits & Reporting – Conduct regular audits, analyze trends, compile reports, and identify opportunities for improvement. • Access & Compliance – Manage onboarding/offboarding of vendors, oversee platform access, enforce social media policies, and resolve account disputes. • Collaboration & Training – Work with internal teams to support social media initiatives, develop best practices, and provide training resources. • Platform & Project Management – Utilize Meta Business Suite and internal tools to track, execute, and optimize social media tasks. • Other Tasks as Assigned – Support various initiatives within the Online Reputation & Brand team to enhance Lithia & Driveway’s digital presence.

🎯 Requirements

• Strong attention to detail and ability to prioritize tasks efficiently. • Active listening and communication skills to engage with cross-functional teams. • Critical thinking to troubleshoot access issues and improve processes. • Time management skills to handle multiple responsibilities effectively. • Comfortable working with various teams and external agencies. • 0-1 years’ experience in social media; automotive experience is a plus but not required. • Bachelor’s degree in marketing, communications, or related field (preferred but not required). • Passion for social media trends and digital marketing. • Ability to write and think creatively.

🏖️ Benefits

• Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Employee Stock Purchase Plan • Lithia Learning Center • Vehicle Purchase Discounts • Wellness Programs