BI Analyst II

November 10

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Logo of LivePerson

LivePerson

Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI

1001 - 5000

💰 $2.3M Post-IPO Equity on 2012-06

Description

• LivePerson is seeking a highly skilled and detail-oriented Business Intelligence (BI) Analyst with strong expertise in SQL to join our Revenue Analytics team. • This position will be based offshore in India and will play a critical role in transforming data into actionable insights that drive revenue growth and strategic business decisions. • The ideal candidate will have extensive experience working with large datasets, excellent SQL skills for data extraction and analysis, and the ability to create meaningful dashboards and reports. • You will work closely with the Revenue Analytics Manager and cross-functional teams to ensure accurate data reporting and insights that align with our business objectives. • Develop, maintain, and optimize BI dashboards and reports using tools such as Power BI. • Leverage SQL as a core skill to extract, manipulate, and analyze data from multiple sources, including data warehouses (e.g., Snowflake). • Analyze large datasets to deliver actionable insights that support revenue growth and operational improvements. • Provide deep-dive analysis into revenue trends, forecast accuracy, and business performance. • Troubleshoot and resolve data discrepancies and issues in reporting processes. • Support ad-hoc data requests and special projects from leadership.

Requirements

• Bachelor’s degree in Data Science, Business Analytics, Computer Science, or a related field. • Ability to collaborate with Global Stakeholders and accommodate timezones. • 2-4 years of experience in a BI Analyst role or similar, with SQL as a core competency. • Proficiency in BI tools such as Power BI, Tableau, or similar. • Advanced SQL skills for data extraction, transformation, and analysis. • Experience working with data warehousing systems like Snowflake, Redshift, or similar. • Strong analytical and problem-solving skills, with the ability to work with large, complex datasets. • Excellent communication skills to present complex findings clearly and concisely. • High attention to detail and commitment to data quality. • Ability to work independently while collaborating with remote teams.

Benefits

• Health: medical, dental, and vision • Time away: vacation and holidays • Development: Generous tuition reimbursement and access to internal professional development resources. • Equal opportunity employer • #LI-Remote

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