LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.
Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI
April 14
LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.
Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI
•LivePerson is growing fast, and we want our technology to keep up. •We’ve formed a team that’s focused on evolving our database and data storage systems and how they’re used by application teams so we can scale faster than ever before. •We’re seeking a Senior Database Engineer to help define how we accomplish this goal, and to help us achieve it. •Understand the design and architecture of new highly-available and fault-tolerant cloud-based databases, as well as how we redesign existing systems •Participate and collaborate with the team taking ownership of the most intellectually-demanding parts of solutions and deliver bar-raising solutions •Investigate hard-to-pin-down problems across a complex and distributed architecture so you can explain root causes and propose solutions •Make a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed •Work with database clients to improve their use of databases (e.g. optimize queries, evolve data models) •Advocate for solutions that help teams launch quality software without compromising delivery speed •Work on automation of database infrastructure and help engineering succeed by providing self-service tools •Participate in 24*7 oncall rotations to support production issues. •Go above and beyond to solve complex problems in database engineering.
•8+ years of experience building successful production database systems handling terabytes of data. •Experience configuring & Managing any two of the following database systems at scale: Cassandra, Couchbase, Redis or MongoDB. •Highly accountable and responsible for projects successful execution. •Experience managing database systems in a hybrid cloud (on-prem & public cloud) •Familiarity creating architectures that scale with volume and are fault-tolerant •Experience with distributed persistent systems & asynchronous messaging •Experience tuning distributed systems to improve their performance under increasing volumes of traffic •Proven ability to work in a fully remote environment with people across the globe •Relevant certifications are a plus (e.g AWS Certification, Google Cloud Platform Certification) •Able to create documentation, work on changes, incidents and jira tickets. •Experienced in automation framework using ansible, terraform, git pipelines. •Able to learn and quickly adapt to new technologies.
•Health: Medical, Dental and Vision •Time away: Vacation and holidays •Equal opportunity employer
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