GTM Operations and Analytics Manager

January 30

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LivePerson

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LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.

Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI

1001 - 5000 employees

Founded 1995

☁️ SaaS

🤝 B2B

💰 $2.3M Post-IPO Equity on 2012-06

📋 Description

• LivePerson is seeking a highly analytical and strategic Manager, GTM Operations and Analytics to enable our Go-To-Market organization. • Reporting to the Vice President of GTM Strategy, this individual will own revenue insights and forecasting, drive pipeline accuracy, and deliver actionable metrics.

🎯 Requirements

• Minimum of 7 years in business intelligence, analytics, or revenue operations, with a proven track record of delivering insights that drive business outcomes. • Prior experience working in a GTM or revenue operations team within a technology company. • Familiarity with SaaS metrics and recurring revenue models. • Experience with MEDDPICC sales methodologies or similar framework • Strong understanding of sales methodologies, especially MEDDPICC, and experience embedding these frameworks into sales processes. • Proven track record of managing customer engagement models and sales enablement programs that drive tangible business outcomes. • Experience supporting sales development, account discovery, and field marketing alignment, with a focus on prospecting and pipeline development. • Excellent project management skills, with the ability to lead cross-functional initiatives and manage multiple stakeholders. • Experience managing teams, especially in a sales support or enablement function. • Strong communication and presentation skills, with the ability to engage senior leadership and clients. • High degree of business acumen and a strong focus on customer value. • Education: Bachelor’s degree in Business, Finance, Data Analytics, or a related field. A Master’s degree is a plus.

🏖️ Benefits

• Health: medical, dental, and vision insurance and wellbeing resources and programs • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability • Family: parental leave, maternity support, fertility services • Development: tuition reimbursement and access to internal professional development resources. • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts