LivePerson
LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.
Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI
Observability Monitoring Engineer
December 20, 2024
Ansible
AWS
Azure
Bash
Cloud
Docker
Google Cloud Platform
Grafana
Kafka
Kubernetes
Prometheus
Python
Terraform
Go
LivePerson
LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.
Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI
📋 Description
• LivePerson is the global leader in enterprise conversations. • We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools. • The Observability Platform team is building a state of the art system for logging, monitoring, and tracing across cloud and on-prem data centers. • We’re looking for an experienced Senior DevOps engineer to lead our Logging and Monitoring. • Ensure high availability and performance of observability platforms and tools. • Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP.
🎯 Requirements
• Bachelor's degree in Computer Science, Engineering, or related work experience. • 3+ years as DevOps Engineer (or equal role) with a passion for technology and strong motivation and responsibility for high reliability and service level • Proficient in Kubernetes and containerization technologies (Docker, etc.) • Extensive experience with observability tools such as GrafanaLab, CaptainHook, Zabbix, Fluentd, ELK, Kafka, and Prometheus. • Familiarity with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation. • Experience with cloud platforms (AWS, Azure, GCP) and their services related to computing, storage, and networking - preferred GCP. • Strong programming skills in one or more languages (Bash, Python, Go, etc.). • The ideal candidate will have experience with OpenTelemetry Collector and Grafana Agent.
🏖️ Benefits
• Health: Medical, Dental and Vision • Time away: Vacation and Holidays • Development: Generous tuition reimbursement and access to internal professional development resources. • Equal opportunity employer • #LI-Remote
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