Senior Business Analyst - Data Privacy & AI Compliance

June 29

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LivePerson

WebsiteLinkedInAll Job Openings

Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI

1001 - 5000

💰 $2.3M Post-IPO Equity on 2012-06

Description

• LivePerson is looking for a dynamic, hands-on Business Analyst who wants to apply their knowledge and skills to new problems in the Data Privacy and Artificial Intelligence (AI) area. • Working with a team of both technical and non-technical members, you will help create new processes and procedures, and align current processes and procedures with both our internal and customer-facing processes. • You will get to work with some of the top global brands and with a team of world class professionals. • This role will be cross-functional and customer facing, highly dynamic and reporting into LivePerson’s Legal team.

Requirements

• Minimum 5+ years’ experience working for as Business Analyst or similar role in a Global Technology Company • Knowledge of new and existing laws, regulations, and best practices impacting data governance, data management, and artificial intelligence. Relevant certifications are highly preferred and expected • Experience in Data Privacy and AI compliance such as set-up and maintenance of a data processing inventory (ROPA) • Very good knowledge with data protection management and ticketing tools (e.g. Onetrust and ServiceNow) • A high level understanding of 3rd party certifications such as PCI-DSS / SOC2 • Ability to communicate, at all levels, comfortably and with confidence - both technical and non-technical subjects and sometimes acting as a liaison/translator between parties • Experience working through complex problems, and creating easy-to-follow solutions • Capacity to motivate others and lead change by taking initiative where appropriate • Ability to work under pressure on multiple projects • Passion for creating solutions with a positive attitude to change • Excellent analytical skills and an informed, evidence-based approach • Ability to work remotely or in a team setting as needed (we are a remote first organization; but we also value time together)

Benefits

• Health: medical, mental, dental, and vision • Time away: vacation, dependent care, holidays, wellness days, and more • Family: parental leave, maternity support, fertility services • Development: tuition reimbursement, native AI learning • Additional: 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts