LivePerson
LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.
Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI
Senior Business Systems Analyst - ERP
March 14
LivePerson
LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.
Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI
📋 Description
• As a Senior Business Systems Analyst, you will help maintain back-office financial systems – Concur, SAP, Oracle FCCS. • You are a proactive self-starter capable of multitasking in a dynamic environment, managing multiple projects independently, and achieving strategic initiatives with minimal guidance after being onboarded. • Beyond maintaining the above systems, your responsibilities will extend to systems integration and any other projects. • Working hours will be 2:00pm - 11:00pm IST. • Project Management: Conceptuale, organize, plan, execute testing, train users and document training materials. • Work on monthly change management items (metadata updates) for SAP, Concur, and Oracle Financial Consolidation & Close Cloud Service (FCCS). • Maintain security for all applicable business systems. • Work closely with Internal Audit/BDO with any requests for systems control. • Manage business systems requests through ServiceNow tickets or emails. • Willing and able to learn new concepts, processes, and systems with a positive attitude. • Ability to work in a fast-paced team environment offsite; Able to juggle multiple tasks simultaneously when required. • Communication effectively both orally and in writing. Should be able to deliver with minimum handholding.
🎯 Requirements
• 6+ years of increasing responsibility regarding any applicable professional experience of business systems, SAP, Oracle FCCS. • Bachelor’s degree in business administration or IT or equivalent degree. • Demonstrated experience and understanding of system development life cycle, dynamic of application development and Information Technology practices and methods. • Any ERP systems (like NetSuite or Oracle ERP) experience is a plus. • Service now experience is a plus. • Willing and able to learn new concepts, processes, and systems with a positive attitude. • Ability to work in a fast-paced team environment, able to juggle multiple tasks simultaneously when required. • Communicate effectively both orally and in writing.
🏖️ Benefits
• Health: medical, dental, and vision • Time away: vacation and holidays • Development: Generous tuition reimbursement and access to internal professional development resources. • Equal opportunity employer
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