SRE II

August 14

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LivePerson

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Conversational AI that’s anything but artificial. Fast Company named us the #1 Most Innovative AI Company in the World.

Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI

1001 - 5000

💰 $2.3M Post-IPO Equity on 2012-06

Description

• LivePerson is looking for a Devops engineer for the GPT (Global Product & Technology) Division. • You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. • Ensure product high uptime and reliability 24x7. • Manage Linux servers in a multi-cloud environment • Manage high availability Kubernetes resources using Helm charts • Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm • Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance • Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty • Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others • Managing message bus systems such as Kafka and Pulsar • Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

Requirements

• Minimum 3+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc) • Highly experienced working in the Linux environment, good scripting in Bash / Python. • Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet, etc. • Strong experience in Terraform, CloudFormation or other IAC • Experienced in SQL, including DDL and complex queries • Experienced working in the Kubernetes platform • Experience working in a microservices architecture using a message bus • Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab • Ability to integrate security best practices into the SRE workflow. • Highly motivated and independent. • Team player and excellent interpersonal Skills. • Excellent written and verbal communication skills. • BS in Computer Science or a related field, or equivalent work experience. • A strong background in cloud, network and application security and compliance • Experience with GPT or other LLMs a strong advantage

Benefits

• Health: medical, dental, and vision • Time away: vacation and holidays • Development: Generous tuition reimbursement and access to internal professional development resources • Equal opportunity employer • #LI-Remote