Carrier Support Representative

September 22

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Loadsmart

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Logistics • technology • brokerage • machine learning

501 - 1000

💰 $200M Series D on 2022-02

Description

• Negotiate market-driven rates and ensure shipment on-time performance metrics are met • Meet success metrics through making the most of every opportunity • Advocate for carrier partners and drivers to utilize our online platform to communicate, book and track loads autonomously • Relay carrier feedback to our engineering team to continuously improve our core technology for sourcing capacity and meet the needs of customers and carrier partners • Ensure carriers are compliant with Loadsmart standards and proactively communicate directly if they fall short of expectations

Requirements

• 1+ years work experience in Carrier Sales, Transportation, or Logistics • Outstanding written and verbal communication skills • Ability to prioritize and thrive under deadlines in a fast paced environment • Self-starter unafraid of seeking resources to get the job done • Strong business judgment and analytical skills with high attention to detail • Excellent problem solving and decision making abilities • Willing to work in a highly entrepreneurial and team-oriented environment • Results driven work ethic, exemplified by prioritization and persistent continued attention to see projects through to successful completion