Long View Systems
Long View Systems is a technology company with a focus on empowering modern workplaces, optimizing data insights, and enhancing cloud infrastructure for future-facing businesses. They offer services in business transformation, data modernization, managed cloud solutions, and network advancements such as SD-WAN and SASE. Long View Systems also specializes in digital defense strategies to navigate cybersecurity challenges, and provides licensing and procurement services to manage technology spend. The company prides itself on putting people first, supporting workforce empowerment, and celebrating a strong partnership history with major technology providers like Cisco and Microsoft.
Cloud (Hybrid, Private, Public) • Project Management Office (PMO) • Managed Services • Procurement & Licensing • Virtualization
1001 - 5000 employees
🔒 Cybersecurity
Global Service Desk Analyst - Spanish Bilingual - Overnight
March 11
🇨🇦 Canada – Remote
💵 $40k - $52.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
Long View Systems
Long View Systems is a technology company with a focus on empowering modern workplaces, optimizing data insights, and enhancing cloud infrastructure for future-facing businesses. They offer services in business transformation, data modernization, managed cloud solutions, and network advancements such as SD-WAN and SASE. Long View Systems also specializes in digital defense strategies to navigate cybersecurity challenges, and provides licensing and procurement services to manage technology spend. The company prides itself on putting people first, supporting workforce empowerment, and celebrating a strong partnership history with major technology providers like Cisco and Microsoft.
Cloud (Hybrid, Private, Public) • Project Management Office (PMO) • Managed Services • Procurement & Licensing • Virtualization
1001 - 5000 employees
🔒 Cybersecurity
📋 Description
• A Long View career helps you get more out of life. • Long View is one of North America’s most dynamic IT providers. • We create an environment of collaboration, support, innovation, and enthusiasm. • Are you passionate about end user experience and exceptional customer service? • Looking for a Spanish Bilingual Global Service Desk Overnight Analyst for our Integrated Global Services team. • Direct impact on Long View's success through leading service excellence and providing tier I support.
🎯 Requirements
• 2+ years of experience in a technical support role providing tier I support in a service desk or help desk role • The ability to speak Spanish fluently in a professional environment • Excellent Spanish bilingual and English written and verbal communication skills • Proven ability to troubleshoot and resolve technical and procedural issues • Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally • Capability to establish rapport among peers and colleagues • Proven ability to provide superior customer service both on and off of the phone • Ability and willingness to work an overnight shift
🏖️ Benefits
• Great people and culture • Comprehensive benefits package from day one • 3 weeks’ vacation to start • Recognition programs
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