VP of Engineering

January 29

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

👮‍♀️ Software Engineering Manager

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Loop

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Loop is a comprehensive returns management platform designed for eCommerce brands. It helps businesses optimize operations related to returns, post-purchase experiences, and reverse logistics. The platform offers features like automated returns, fraud prevention, exchanges, insights, and workflows, which are customizable to fit any brand's needs. Loop integrates seamlessly with popular applications, especially those on Shopify, and allows businesses to handle millions of returns efficiently, driving customer loyalty and retaining revenue. The company's service is scalable, secure, and supported by an enterprise-level service delivery team.

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

🏢 Enterprise

💰 $65M Series B on 2021-07

📋 Description

• We are looking for our next Vice President of Engineering to lead our engineering team in delivering products that are dynamic, adaptable, and continuously improving while maintaining reliability and scalability. • This role is critical in shaping Loop’s engineering execution strategy, fostering a culture of accountability and excellence, and ensuring our technical infrastructure supports our ambitious growth plans. • Right away, we’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases. • This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. • We’ve laid out the experience we think is important to set you up for success in this role. • But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements. • At Loop, we believe that flexibility and choice are what allow you to do your best work. • With our Blended Working Environment, you have options ranging from joining our HQ office (in Columbus, Ohio), opting into a Hub (a location with 4+ team members), or staying totally secluded (our version of remote). Our team is spread across the United States, select provinces in Canada (Ontario & British Columbia), and the United Kingdom. • Wherever you live, you can create the work environment that best matches your preferences and lifestyle.

🎯 Requirements

• 15+ years of experience in software engineering, including at least 8+ years in leadership roles, and 2+ years at the VP level within SaaS and high-growth companies. • Experience with modern cloud infrastructure, ideally in a B2B SaaS or eCommerce setting. • A passion for people-first leadership with a focus on coaching, mentoring, and developing future leaders. • A track record of fostering diverse and inclusive teams, with specific examples of how you’ve improved equity and belonging. • Deep knowledge of scalable architecture and a history of leading teams that build secure, reliable, and maintainable systems. • Strong technical acumen combined with the ability to translate complex ideas into clear, actionable strategies. • Exceptional communication skills with the ability to influence and engage at all levels, from engineers to executive stakeholders. • Experience partnering with Product, Data and Design teams to deliver cohesive, customer-centric solutions. • Talented at navigating ambiguity and driving clarity, with a balance of empathy and directness in your communication style. • A proactive problem solver who anticipates challenges and gets in front of them with creative, data-driven solutions. • An entrepreneurial mindset with a history of operating in fast-paced, rapidly evolving environments. • A commitment to continuous improvement, always seeking opportunities to enhance processes and outcomes.