CRM and Loyalty Executive
October 2
Description
• About us • Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. • We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. • Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles. • As a CRM & Loyalty Executive on the Customer Marketing team, you will be the advocate for our customers. • You will manage the day-to-day operations of the LBCommunity Rewards program, from catalogue management to rewards optimization. • You will leverage customer data to extract insights, generate regular reports, and support cross-functional teams.
Requirements
• 1 - 3 years of relevant work experience preferably in Marketing, CRM, Loyalty, Customer Insights • BA/BS degree in business, engineering, science or other relevant field • Strong logical and analytical thinker • Proficiency in Excel and data analytics tools • Good to have: Familiarity with web and mobile analytics tools, passion for data and metrics-driven decision-making. SQL knowledge is a strong plus. • Excellent communication skills and the ability to work effectively within a team • Reliable, collaborative, and able to adapt in a fast-paced environment
Benefits
• Flexible Work Arrangement • Work from anywhere! • Remote work according to HQ operating hours • Staff Wellness • Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement) • Learning and Career Development • Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc) • Dedicated leadership training for those of managerial responsibilities • Friday pm off for learning • #TeamLB perks • Generous staff discount off LB products • Corporate partnerships with a variety of companies • Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!) • Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements • Internal Referral programme
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