Inbound Coordinator

March 25

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Language Services Associates

Language Services Associates is a comprehensive language services provider offering a range of solutions such as video remote interpretation, over-the-phone interpretation, telehealth solutions, onsite interpretation, translation and localization, and American Sign Language. They serve a wide array of industries, including insurance, healthcare, finance and banking, legal, sports, and government. LSA supports communication across hundreds of languages and helps businesses overcome language barriers to expand their reach, enhance customer service, and ensure compliance. With over 32 years of experience, Language Services Associates connects clients with qualified interpreters and translators, aiding millions of interactions yearly.

Telephone Interpreting β€’ Sign Language Interpreting β€’ Translation and Localization β€’ Language Assessments β€’ Video Remote Interpreting

πŸ“‹ Description

β€’ Inbound Coordinators are responsible for taking inbound calls from LSA's clients, completing required intake with accuracy and attention to detail, and connecting on-demand telephonic requests to interpreters. β€’ Inbound Coordinators may also support LSA's interpreters with resolving basic inquiries.

🎯 Requirements

β€’ Proven success with providing exceptional customer service. β€’ Ability to work successfully in a fast-paced environment. β€’ Excellent written and oral communication, including proper spelling. β€’ Reliable, collaborative, and works with an enthusiastic mindset. β€’ Success working independently and within a team. β€’ Ability to type 30 WPM minimum.

πŸ–οΈ Benefits

β€’ Medical β€’ Dental β€’ Vision β€’ 401k with partial match β€’ other employer covered benefits

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