DevOps Engineer

March 11

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Lucidworks

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Lucidworks is a leading provider of search and discovery software platforms, powering the search and discovery experience for some of the world's largest companies. They offer AI-driven solutions to enhance search relevance for eCommerce, workplace, and customer service applications. Lucidworks utilizes advanced technologies such as neural networks, lexical search, and semantic search to deliver personalized and dynamic experiences in industries like retail, financial services, healthcare, and government. Their platform enables businesses to create scalable and intelligent search functionalities that transform user interactions and drive better outcomes.

Solr • Big Data • Search • Enterprise Search • Support

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $100M Series F on 2019-08

📋 Description

• Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. • We believe that the core to a great digital experience starts with search and browse. • Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. • Brands including Crate & Barrel, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. • Lucidworks believes in the power of diversity and inclusion to help us do our best work. • We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. • About the Team - Our Cloud Platform team manages Fusion clusters for Lucidworks’ public cloud customers. • As part of the Cloud Platform team, you will be key in our customers’ success in providing value to their customers through the power of search. • We are looking for someone who can help move our cloud platform forward and make it easier to handle more and more customers through the power of automation. • About the Role - The Cloud Operations Team is responsible for providing a robust platform for our Managed Fusion customers. • As an Operations Engineer, you will develop and employ DevOps best practices and tools to create, deploy, monitor, and maintain production infrastructures for customers. • We operate at large scale using cutting-edge cloud computing technologies, and on mission-critical projects that can make or break customers’ success. • If you thrive in high-impact situations and enjoy solving complex operational challenges without sacrificing uptime, we want to hear from you. • Please note: This role follows a set schedule of 1:00 PM – 9:30 PM and requires working at least one weekend day per week.

🎯 Requirements

• 5+ years professional DevOps experience at a PaaS or SaaS company. • Knowledge of containerization and container orchestration (2+ years of Kubernetes experience required wih istio, kops, helm, etc as a bonus). • Experience operating JVM-based applications at scale (garbage collection analysis, heap tuning, etc). • Experience with large-scale distributed systems management; maintain hundreds to thousands of instances across multiple cloud environments. • Willingness to participate in a 24x7 on-call rotation, serving as the first line of defense for our customers. • Familiarity with developing SaaS infrastructure, and the SaaS deployment model. • Search experience (Fusion, Solr, Elastic Search, etc) is a plus • Java programming (in particular Spring) is a plus • Acceptable background check

🏖️ Benefits

• This salary range may include multiple levels. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of Lucidworks’ total compensation package for employees. Your total rewards package may include (but is not necessarily limited to) discretionary variable bonus, top-notch medical, dental and vision coverage, equity, a variety of voluntary benefits, generous PTO policy, various leave policies, and many other region-specific benefits.