Behavioral health β’ mental health β’ digital health
501 - 1000
π° $235M Series F on 2022-01
November 4
πΊπΈ United States β Remote
π΅ $24 / hour
β° Full Time
π’ Junior
π Customer Support
π«π¨βπ No degree required
π½ H1B Visa Sponsor
Behavioral health β’ mental health β’ digital health
501 - 1000
π° $235M Series F on 2022-01
β’ About Lyra Health: transforming mental health care through technology with a human touch. β’ Client Support Specialist: first point of contact for clients in distress. β’ Assist clients primarily by phone and chat, with some email support. β’ Work in a high volume full contact center environment. β’ Collaborate with Care Advocates, Clinical Navigators, and internal teams. β’ Discuss sensitive topics while providing mental health support. β’ Extensive training provided to support member care effectively. β’ Must be able to work specific shifts (Tuesday-Saturday or Monday-Friday).
β’ Minimum of one year experience in navigating the mental health system, more specifically: case management, patient advocacy, crisis hotline, peer counseling, or other relevant experience in health care β’ Exceptional communication skills, with the ability to provide information in a clear, concise manner and warm, friendly tone β’ First-hand experience with Zendesk and Salesforce, or you otherwise pride yourself on your tech savvy and ability to pick up new tools/systems quickly β’ Remote work experience (preferred) β’ Prior experienced working in healthcare and/or technology-based industry (preferred) β’ Proven track record of working cross-functionally and collaboratively to support clients (preferred) β’ Passion for improving mental health care by leveraging technology with a human touch (preferred)
β’ Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) β’ Lyraβs benefits package includes gender-affirming surgery β’ Lyra for Lyrians; coaching and therapy services for you and your eligible dependents β’ Equity in the company through discretionary restricted stock units β’ Competitive time off with pay policies including vacation, sick days, and company holidays β’ Paid Parental Bonding Leave for birthing and non-birthing parents β’ 401k and retirement benefits β’ Employee Well-being Program with additional perks: Fertility and Family Building, and Maternity program, Employer discount marketplace, Pet insurance, Financial planning tools, UberEats stipend, Legal services, Monthly technology stipend β’ We spread joy throughout the year with perks and activities, surprise swag, regular community celebrations and more!
Apply NowNovember 3
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Customer Service Representative for NeoPollard Interactive assisting online Lottery players.
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2 - 10
Support sales operations at Starfish Storage for client service and licensing
πΊπΈ United States β Remote
π΅ $50k - $80k / year
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Support
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Customer Service Specialist for AdaptHealth providing home medical equipment services.
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Customer Service Specialist at AdaptHealth supporting home medical equipment services.
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