Customer Success Manager - Enterprise
March 27
🏈 Anywhere in North America – Remote
💵 $140k - $160k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
Description
• There is no such thing as perfection. Only continuous improvement. We are building software that helps companies build a culture of continuous improvement. • QA programs done right are about driving continuous improvement across your employees, customers, product, and processes. • This concept applies to every single business in the world - from the coffee cart around the corner to the largest companies in the world. • Our sweet spot of customers are ones that have a lot of digital conversations (email, chat, phone, video, etc.) and tech-enabled services. • We work with hundreds of customers - learn more at www.maestroqa.com.
Requirements
• Can walk us through 2-3 Customers that required deep discovery, champion building, and multi-stakeholder organizational alignment to get through a key upsell, renewal, or implementation - and required working together as a team internally
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