Launchpad Operations Associate
4 days ago
Description
• As Magic Eden continues to shape the future of NFTs, we're on the lookout for a Launchpad Operations Associate. • This role will be responsible for providing exceptional support for our Launchpad partners/creators. • The ideal candidate will be a true degen who lives and breathes NFTs and memecoins. • Exhibit exceptional problem-solving skills to tackle novel situations that may arise during the minting process. • Manage and maintain databases, spreadsheets, and other relevant documents to ensure the smooth running of operations. • Assist in the development and implementation of new operational processes, policies, and procedures. • Monitor user feedback and suggest changes to improve the user experience. • Perform other duties as assigned by management.
Requirements
• Strong understanding of blockchain technologies and proficiency in Github and Linux command line tools • Strong understanding of blockchain technology • Active participation in the overall crypto community– you live and breathe NFTs and memecoins • A genuine passion for helping customers and a commitment to delivering exceptional service • Excellent communication and interpersonal skills • Strong organizational skills and attention to detail • Tech-savvy and comfortable using various software and online platforms • Experience in database management, data analysis, and spreadsheets • Ability to work independently and act as a strong team player • Strong problem-solving and analytical skills • Ability to adapt to changes in a fast-paced environment • Prior experience in a customer-facing support role is preferred
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