Marketplace Operations Associate

December 26, 2024

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Magic Eden

WebsiteLinkedInAll Job Openings

NFT • Cryptocurrency • Metaverse

51 - 200 employees

Founded 2021

🛍️ eCommerce

🌐 Web 3

🏪 Marketplace

Description

• At Magic Eden, we’re breaking down barriers to make Web3 intuitive and accessible. • Join our team to redefine the onchain experience in NFTs. • Support NFT creators and collectors on the Magic Eden platform. • Responsibilities include onboarding creators and providing customer service. • Active experience as an NFT trader or collector is essential.

Requirements

• Deep, active engagement with the NFT community (familiarity with the EVM ecosystem strongly preferred) • A solid understanding of blockchain technology, and ability to troubleshoot using blockchain explorers • Previous experience in a customer-facing support role is preferred • Genuine passion for helping customers and a commitment to outstanding service. • Strong organizational skills and high attention to detail • Comfortable using software tools and online platforms; experience with databases and data analysis is a plus. • Strong problem-solving and analytical skills. • Adaptability to fast-paced, startup environments and a readiness to hustle. • Proven ability to build strong rapport and trust within a team, fostering a cohesive and collaborative working environment

Benefits

• A fast-paced and collaborative environment • Competitive compensation and equity options • Flexible PTO • Wellness and work from home allowance • Remote-first company