Cloud Engineer

August 28

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M&S Consulting

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Enterprise Shared Services & Cloud Systems Integrator. Implementing and integrating what drives modern organizations.

SOA/Integration • Enterprise Portals • Identity Management • Business Intelligence • Business Applications

51 - 200

Description

• Administering the entire Azure and Microsoft 365 environment. • Designing, building, implementing, migrating, troubleshooting, and maintaining IT cloud infrastructure. • Implementing and supporting role-based access control, privileged identity management, Azure active directory synchronization, and MDM (mobile device management). • Designing, building, implementing, migrating, troubleshooting, and maintaining SharePoint and Team portals. • Managing the Microsoft Teams UCaaS (Unified Communication as a Service) environment. • Coordinating and managing work with service providers for installation, maintenance, upgrade, migration, repair, and outage remediation. • Monitoring cloud application performance, identifying potential issues and risks, and implementing solutions proactively. • Ensuring the health of all Microsoft 365 services and collaborating with Microsoft for ticket resolution. • Adhering to company security policies and cloud security best practices. • Learning and implementing the latest technologies related to Microsoft AI or security solutions. • Collaborating with business operations and supporting them. • Designing and writing custom scripts for task automation. • Creating and maintaining dashboards for process and infrastructure monitoring. • Providing project updates to sponsors, stakeholders, and upper management. • Collaborating with IT infrastructure and cross-functional teams to manage cloud security applications and environments, role-based access control, backup, disaster recovery, upgrade, patching, migration, risk analysis, and issue remediation. • Creating innovative solutions to deliver business value. • Researching and providing solutions to enhance IT capabilities and improve business growth and efficiency. • Managing multiple projects and day-to-day operations concurrently. • Assisting and mentoring other team members.

Requirements

• Bachelor’s degree in computer science, information technology, or a related field, or equivalent information technology experience. • 3+ years of experience in cloud engineering and administration is required. • Experience managing UCaaS solutions is required. • Proficiency in managing Microsoft Entra ID, Microsoft Azure, Microsoft 365, Microsoft Teams, and active directory synchronization. • Experience with domain controller, MFA, MDM, RBAC, Azure role synchronization configuration, troubleshooting, and management. • Experience managing IT infrastructure and cloud application projects. • Familiarity with Service Desk systems like ServiceNow. • Knowledge of PowerShell, batch files, and other scripting languages for process optimization is preferred. • Experience with SharePoint and Teams configuration and administration is required, workflow and customization development experience are preferred. • Experience in global environmental support and collaboration with different regions like APAC and Mexico is preferred. • Experience with Microsoft 365 Tenant migration is preferred. • Experience in account management applications like Cayosoft or equivalent preferred. • Experience with Agile and Waterfall methodologies is preferred. • Experience with Lean and Six Sigma methodologies is preferred.