M&S Consulting is a company that has been delivering technical and digital solutions for complex business problems since 2002. The company specializes in digital strategy and transformation for critical business functions and caters to both commercial and public sector clients. With a team of over 250 consultants, M&S Consulting integrates processes and technology across various industries, providing services in enterprise applications, cloud & infrastructure, emerging technology & AI, data analytics, cybersecurity, and agile project management. They offer a full range of services including advisory, implementation, managed services, and continuous improvement with a strong focus on delivering AI-driven solutions. M&S Consulting is known for executing projects with a service-minded and agile mentality, ensuring work is done right, on time, and within budget.
SOA/Integration • Enterprise Portals • Identity Management • Business Intelligence • Business Applications
April 3
🐊 Florida – Remote
🌲 North Carolina – Remote
+2 more states
⏳ Contract/Temporary
🟠 Senior
🔴 Lead
🖥️ SAP Consultant
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M&S Consulting is a company that has been delivering technical and digital solutions for complex business problems since 2002. The company specializes in digital strategy and transformation for critical business functions and caters to both commercial and public sector clients. With a team of over 250 consultants, M&S Consulting integrates processes and technology across various industries, providing services in enterprise applications, cloud & infrastructure, emerging technology & AI, data analytics, cybersecurity, and agile project management. They offer a full range of services including advisory, implementation, managed services, and continuous improvement with a strong focus on delivering AI-driven solutions. M&S Consulting is known for executing projects with a service-minded and agile mentality, ensuring work is done right, on time, and within budget.
SOA/Integration • Enterprise Portals • Identity Management • Business Intelligence • Business Applications
• Play a critical role on the Production Solutions team supporting the production environment and its CI related activities. • Work closely with clients and cross-functional teams to ensure the production environment is fully supported, issues resolved, and enhancements are made to their existing SAP landscape. • Engage with IT delivery partners, prioritize issues, monitor queues and monitor outputs from the team. • Evaluate, resolve, and document all production related issues to ensure a quick and thorough mean time to repair for any issues that arise. • Monitor SAP systems for performance, availability, and potential issues to ensure uninterrupted operations. • Address and resolve system issues, incidents, or user problems reported through tickets or alerts, adhering to defined service level agreements (SLAs). • Investigate the root causes of recurring issues, identifying patterns, and implementing preventive measures to minimize future disruptions. • Be available for on-call support or participate in the resolution of critical issues during non-business hours or in emergency situations. • Provide 24/7 support during billing and invoicing periods for the 2 days prior and 2 days post. • Collaborate with end users to enhance the business processes and end user experience. • Gather and analyze business requirements, and translate them into functional specifications for SAP Fiori applications. • Ensure seamless integration of CI with existing SAP modules and systems. • Perform system testing and support user acceptance testing to ensure quality and functionality of CI, and address any issues or defects. • Create comprehensive documentation, including troubleshooting guides, configuration guides, user manuals, and training materials. • Provide training and support to end-users and assist in resolving any SAP Fiori-related issues. • Stay updated on CI best practices and emerging technologies to recommend improvements and optimizations. • Collaborate with project managers and other team members to meet project timelines and deliverables.
• 10+ years’ experience as SAP functional expert in SD/CS areas. • Experience with the SAP S/4HANA Convergent Invoicing module is required. • Proficient understanding of the configuration and standard features and functions for SAP CI within the SAP BRIM solution is mandatory. • Understanding of how CI interacts with other modules such as SOM and FICA. • Minimum 4 years of experience in crafting / developing / maintaining highly scalable and resilient system in the SaaS business models. • Minimum 3 years of SAP experience implementing SAP BRIM/Hybris Billing. • Hands on Functional Configuration and Design Experience. • Certifications in SAP SOM & CRM (preferable). • Strong understanding of SAP modules, data structure, and business processes, particularly in the context of SAP S/4HANA. • Experience in creating BIT Classification Discounts Taxation. • Specific knowledge of SAP Convergent Invoicing processes within the SAP BRIM solution including billable item management, billing and invoicing processes and integrations is a plus. • Ability to gather and analyze business requirements and translate them into technical solutions. • Advises clients on how SAP BRIM CI functionality will deliver business value through the implementation of best practices. • Responsible for design and configuration of CI functionality and support related development efforts. • Responsible for creating functional specifications for business requirements that convey the needed development efforts for the ABAP team. • Excellent communication and problem-solving skills. • Project management skills and the ability to work effectively in a team. • SAP certification or relevant training. • Ability to adapt to changing project requirements and timelines. • Strong attention to detail and a commitment to delivering high-quality solutions. • Familiarity with agile project methodologies. • Knowledge of other SAP technologies and modules beyond CI is beneficial.
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