Salesforce Administrator
October 5
Description
•Responsible for configuring and maintaining Salesforce CRM to enhance lead management •Ensure data integrity, support users, and implement best practices for efficiency •Serve as primary contact for Salesforce CRM maintenance, customization, and support •Optimize lead management workflows, assignment processes, and tracking •Customize Salesforce objects, layouts, fields, and reports for visibility in lead pipelines •Ensure accurate lead data through regular cleansing, deduplication, and validation rules •Implement automation to streamline lead assignment and notifications •Provide ongoing user support, troubleshoot issues, and train new members •Develop and maintain reports and dashboards for insights on pipeline health •Support integrations between Salesforce and other applications •Ensure compliance with data security policies and best practices •Identify opportunities for process improvements and increased productivity
Requirements
•Bachelor’s Degree in Information Technology, Science, Engineering or related •Minimum of 2 years of extensive experience as a Salesforce Administrator •Proficient in Salesforce configuration, including custom objects, fields, workflows, and validation rules •Hands-on experience with lead assignment rules, lead scoring, and automated lead nurturing workflows •Experience with Salesforce reporting and dashboard tools •Familiarity with Salesforce Flow, Process Builder, and other automation tools •Strong Analytical Skills: Ability to analyze data and translate business needs into functional Salesforce solutions •Excellent communication skills, with the ability to train and support users across departments, including sales and marketing teams •Attention to Detail: Strong organizational skills with a focus on maintaining high-quality data and following up on outstanding issues •Team Player: Ability to work collaboratively in a fast-paced, dynamic environment •Salesforce Certification: Salesforce Administrator (ADM201) certification •Prior experience with focus on lead and opportunity management •Experience with Salesforce Sales Cloud or Marketing Cloud •Experience with integrating Salesforce with external lead-generation and marketing platforms •Familiarity with data migration and data cleaning tools, such as Data Loader or third-party apps
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