Sales Team Lead

March 14

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MarketStar

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We are celebrating 35 years of creating growth for businesses around the globe!

Lead Generation • Renewals Management • Partner Management • Channel Management • Customer Success

1001 - 5000 employees

📋 Description

• Consistent in leading a team of sales reps to reach and exceed weekly, monthly and annual goals; • Monitors and reports on the performance of the team, identifies successes, good practices and areas for improvement; • Periodically meet with the team to review general and specific tasks; • Works for the constant development of the team by monitoring the daily tasks and performance of sales representatives; • Motivates sales representatives and organizes daily tasks, regular trainings and other activities related to the performance of their tasks; • Provides and accepts regular feedback and guidance on the development of sales representatives; • Conducts individual training sessions with employees; • Resolve sensitive customer inquiries; • Monitors the upcoming requirements, needs and expectations of customers. Participate in regular meetings with them; • If necessary, participate in the process of selection of sales representatives • Informs the Sales Manager in case of problems related to customer service activities; • Informs the Sales Manager and the Human Resources Manager about any problems related to occupational safety at the time of their occurrence.

🎯 Requirements

• Professional experience in a managerial position is an advantage • Minimum 1 year of previous professional experience in the field of customer service • Able to organize, coordinate, and direct projects • Demonstrate the ability to communicate effectively to MarketStar leadership, including Executive leadership, and MarketStar client contacts. • Must adapt well to change and successfully set and adjust priorities as needed • Knowledge of CRM tools, Microsoft Office, and Google products will be considered as a plus • Must be competitive and be willing to drive, push and exceed goals • Results-oriented with the ability to motivate others and drive performance. Team management. • Must have an adaptive management style and the ability to work at micro and macro levels • A person that loves relationship-building and enjoys problem-solving; • Bachelor's degree required in Business study/ Management Science; • A high level of professionalism, integrity, and discretion in handling confidential information; • Excellent verbal and written communication skills

🏖️ Benefits

• Competitive base salary • Quarterly bonuses based on reached KPIs • Remote or Hybrid work • Additional Health Insurance • Mental health program • MultiSport card • Access to our company library of 50+ hours of sales video trainings