Customer Growth Intern
November 10
Description
• Conduct relevant research and assist to prepare project workflows, and SOPs. • Coordinate and communicate with internal and external stakeholders to track and manage project timelines. • Assist in administrative and operation matters for Customer Growth Team, such as tracking issue tickets status to ensure SLAs are met, managing the dashboard and admin portals. • Build analytical dashboards to generate insights on customer service issues and recommend improvements to optimize existing processes. • Support in marketing efforts on customer campaigns. • Perform other related duties as required.
Requirements
• Undergrad students from any discipline. • Proficiency in Microsoft PowerPoint, Word and Excel. • Good team player, positive attitude, motivated and eager to learn. • Strong communication skills. • Analytical mind and has an eye for details. • Able to think outside the box, innovate and differentiate. • Good organizing skills.
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