IT Support - Systems Administrator
October 9
Description
• IT Management: Administer MS 365, GitHub, Atlassian, and manage user access. • Technical Support: Resolve software and hardware issues on Mac and Windows. • Tool Setup: Evaluate, select, and configure new tools. • MDM: Maintain mobile device management (MDM) and ensure compliance. • Training: Recommend and facilitate IT training programs. • Procurement: Manage hardware/software procurement and lifecycle. • Business Continuity: Develop and test business continuity plans. • Data Management: Ensuring compliance with legal, security and data protection regulations. • Documentation: Maintain IT documentation and manage vendor relationships.
Requirements
• Minimum 5 years experience in IT support and administration • Proficiency with administering MS 365 and other SaaS applications. • Strong understanding of both Mac and Windows operating systems. • Must have previous experience being solely responsible for IT from a hands-on perspective for a 50-100 employee business. • Experience in setting up and maintaining technology systems including, configuration management, access control and security • Excellent troubleshooting skills • Excellent problem-solving skills and attention to detail. • Strong communication and interpersonal skills. • Familiarity with IT security best practices. • Experience in project management. • Ability to create and maintain detailed documentation.
Benefits
• Remote work (save many hours on commute, and save money) • Co-working space paid for and/or work from home • All home office equipment paid for (laptop, desk, chair, standing desk, lights, etc.) • Flexible hours • 25 days of paid holidays per year plus your national public holidays • Sick leave • Health Insurance: Your Well-being, Our Priority • A huge “playground” to grow your skill set • Volunteering Day: Empower Your Impact • Bereavement Leave for Pets: Compassion Beyond Boundaries • Training Opportunities • Mental Health Support Services
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