Senior DevOps Engineer

November 27

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Maven AGI

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Customer Support • Customer Experience • Generative AI • Artificial Intelligence

11 - 50

Description

• Company Overview: MavenAGI is on a mission to reimagine enterprise customer experience, starting with support. • Team: Maven has assembled a world-class team of Engineers from Google, Meta, Amazon, and Stripe. • Position Overview: As a Senior DevOps Engineer, your role is pivotal to the scale and efficiency of the software systems and engineering processes through which we deliver value. • What You’ll Do: Lead the design, configuration and deployment of the core infrastructure we use to deliver the product; Collaborate across teams to architect our platform and release pipeline for optimal performance, scalability, and reliability; Implement and maintain security and privacy measures; Create clean, efficient, and maintainable systems; Identify and resolve intricate technical issues; Implement unit tests and automated testing; Produce and update comprehensive documentation; Actively participate in code reviews.

Requirements

• Education: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field • Experience: 7+ years as a software, production and/or infrastructure engineer. Proven experience scaling a complex SaaS system through meaningful growth, preferably in an Enterprise context. • Technical Skills: • Proficiency scaling and capacity planning cloud technologies, including web experiences, database systems and data pipelines for AI • Proficiency in one or more of Pulumi, Terraform, or similar Infrastructure-as-code solutions • Experience with version control systems (e.g., Git) and an interest in pushing a platform towards GitOps • Familiarity with one or more of the programming languages we use to build the product (Java + Typescript) and the best practices to deploy and scale them • Familiarity with software development methodologies (e.g., Agile, Scrum) • Data driven: Use information and insights from data to guide decision-making and build the most efficient processes across diverse areas of technology • Problem-Solving: Strong analytical and problem-solving skills with a passion for addressing complex technical challenges • Communication: Excellent written and verbal communication skills, facilitating effective collaboration with cross-functional teams • Adaptability: Willingness to learn and adapt to new technologies and programming languages as necessary

Benefits

• High Impact in cutting-edge field: Be at the vanguard of AI innovation. • Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes. • Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.