Senior Manager - Site Reliability Engineering

November 12

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McDonald's

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Restaurant • sustainability • foodservice • franchising • operations

10,000+

Description

• Lead the technical strategy and vision for our reliability practices for our mobile application. • Drive the transformation of our reliability engineering subject area by working closely with our Engineering community, Technical Leads, Product, and Architecture teams. • Oversee design decisions and guide the team in achieving key product results. • Resolve issues using engineering principles and build proactive design solutions for potential failures. • Lead a team of site reliability engineers responsible for continuous reliability approaches and vital site reliability practices. • Design and drive monitoring and ticket reporting strategies to measure SLA, SLO, MTTI, and MTTR. • Participate in the selection of appropriate automation tools and define technology standards.

Requirements

• Bachelor's Degree in Technology or a related field, or equivalent experience • 5+ years professional experience as a Site Reliability Engineer with at least 3+ years as a people manager or similar positions • Experience with SRE design to address reliability and resiliency with availability • Experience in working in a cloud environment • Experience in mobile development on iOS and Android • Strong experience with DevOps (CI/CD pipelines with Jenkins or similar; Git/GitHub) • Proven skills in high availability and scalability design, as well as performance monitoring and testing • Extremely comfortable with production environments, firewalls, and networking • Proven expertise in deploying, observing, altering, logging, and monitoring systems (New Relic, Data dog or something similar) with a dedication to predictive analysis. • Experience collaborating with colleagues, showing proficiency in interpersonal and written communication.

Benefits

• Sabbatical program • Tuition assistance • Flexible work arrangements