Client Service Manager

8 hours ago

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MDD Forensic Accountants

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Economic Damage Quantification Assessments • Litigation Services, Including Expert Witness Testimony • Forensic Accounting • Business Valuation • Business Interruption

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Description

Client Service Managers are vital day-to-day points of contact for Davies insurance market clients. •They build strong relationships with technical and procurement teams within client organizations to establish themselves as trusted advisors. •They understand client needs and champion those needs internally to ensure first-class service delivery. •Commercially astute and excellent communicators, Client Service Managers immerse themselves in client businesses, pre-empting challenges and proactively identifying opportunities to enhance the relationship. •The client service manager role in our core and volume casualty team involves coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting.

Requirements

•Relationship management experience in the insurance industry •Confident communicator capable of building relationships •Knowledge of the casualty insurance claims market •Ability to work proactively and autonomously to understand and respond to client challenges •Sound understanding of MI reporting with a keen eye for detail

Benefits

Career & Purpose •Davies Innovation Lab •Leadership training programme •Funding for professional qualifications •Thrive at Davies; learning opportunities Environmental & Social •The Davies Foundation •Local charity funding •Pennies To Heaven •Employee Resource Groups •Employee volunteering programme Financial Health •Pension, 5% employee and 5% employer contribution •My Choices at Davies provides; High Street discounts and Financial wellbeing hub •Life assurance: x4 •Refer a Friend •Cycle to Work Scheme •Lease car salary sacrifice •Davies Incentive Plan •Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing •Wellbeing centre; move, munch, money & mind focus •Discounts with 100's of UK retailers •EAP; 24/7 confidential helpline •25 days holiday, increases to 26 days after 5 years and 27 after 10 years •Flexible working; hybrid, work from home or join a collaborative office space •Dress for your day •Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage •Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan