Operations Specialist - Legal and Compliance Filing Multi-State

November 8

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MECA GROUP, INC.

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Description

• Interact with state agencies and our filing partners to fulfill customer orders and confirm state filing requirements. • Engage directly with customers to address their questions and concerns via chat, email, and/or telephone. • Maintain and update new customer accounts and troubleshoot account issues. • Work with Product, Engineering, and Finance to coordinate solutions for customer needs. • Organize and manage a large number of tasks. • Act promptly to situations and events that require a quick response or turnaround.

Requirements

• 3+ years experience working in the corporate legal world or managing compliance filing for companies in multiple jurisdictions. • Thrive on getting it right for the customer • Revel in the details while adhering to tight deadlines and customer concerns • Are comfortable balancing several ongoing tasks and managing priorities • Maintain a calm, composed manner when customers are stressed, impatient or require lots of handholding • Your confidence shows in your verbal and written communication skills, including excellent grammar and proof-reading • Have spent time in the corporate legal world or managing compliance for companies • Are a self-starter with enthusiasm who can work independently with minimal oversight on projects but is a team player and can support projects when needed • Willing to roll up sleeves (no job too big, no job too small) • Proficiency with Google Workspace, Slack and comfortable learning new technologies