Medcor
Medcor is a healthcare company that specializes in reducing claims and preventing over-treatment through the establishment of onsite clinics, workplace safety initiatives, telehealth services, and wellness programs. By adopting a proactive approach, Medcor focuses on creating healthier workplaces while optimizing costs for employers across various industries including manufacturing, construction, retail, and food processing. Their services include mobile occupational health services, injury triage, and employer support, all aimed at improving employee health outcomes and managing healthcare-related costs effectively.
Occupational Health • Remote, Mobile and On-location Clinics • Workers' Compensation Case Management • Construction Site Clinics • Safety Staffing and Training
Bilingual Telephonic Injury Triage RN
March 24
Medcor
Medcor is a healthcare company that specializes in reducing claims and preventing over-treatment through the establishment of onsite clinics, workplace safety initiatives, telehealth services, and wellness programs. By adopting a proactive approach, Medcor focuses on creating healthier workplaces while optimizing costs for employers across various industries including manufacturing, construction, retail, and food processing. Their services include mobile occupational health services, injury triage, and employer support, all aimed at improving employee health outcomes and managing healthcare-related costs effectively.
Occupational Health • Remote, Mobile and On-location Clinics • Workers' Compensation Case Management • Construction Site Clinics • Safety Staffing and Training
📋 Description
• Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment • Document each call efficiently and accurately • Monitor and track individual as well as call center goals • Reflect all shift activities using the phone system and be responsible for personal schedule adherence • Provide superior customer service to Medcor’s clients and employees • Complete accurate assessment of symptoms utilizing Medcor’s Triage Algorithms • Follow HIPAA Compliance Policies
🎯 Requirements
• Bilingual, fluent in both the English and Spanish language • Valid RN license and current BLS (CPR) certification • Handle a high volume of consecutive calls • Strong technological skills and typing speed of at least 30 WPM • Work a major U.S. holiday rotation • Work every other weekend • Effective written, verbal, and interpersonal communication skills • Ability to read, analyze, and interpret triage tools and information • Able to talk and/or hear • Required to sit and use hands • Specific vision abilities required for close vision on computers • Able to work on a computer for long periods • Private space in home with 4 walls and a door for patient privacy • High-speed internet access (no satellite) within primary residence • Able to receive and apply feedback
🏖️ Benefits
• Paid time off • Health and dental insurance • 401K with match • Education reimbursement • More
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