Medical Guardian
Medical alert systems and devices • personal emergency response services • medical alarms • mobile alert systems • technology
Customer Care Specialist
22 hours ago
🇺🇸 United States – Remote
🌵 Arizona – Remote
🐊 Florida – Remote
+16 more states
💵 $17 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Medical Guardian
Medical alert systems and devices • personal emergency response services • medical alarms • mobile alert systems • technology
Description
•At Medical Guardian, we empower our customers to live a life without limits. •As a Customer Care Specialist, you will play a critical role by working directly with our customers and their loved ones. •We guide them through product activations, troubleshooting, billing, and much more. •We do this within a supportive and friendly team environment, which reflects Medical Guardian’s award-winning company culture. •This role offers our customers peace of mind, security, and confidence, and sometimes your work will save lives. •Because of this, we take pride in helping to protect our customers, and we are dedicated to the Medical Guardian mission. •If this sounds like the right fit for you, please read on to learn more.
Requirements
•2+ years previous customer service call center or customer-facing experience desired •Associate or bachelor’s degree (preferred); high school diploma required •Computer proficient with the ability to multi-task •Professional, enthusiastic and kind with a passion for serving •Effective active listening skills with ability to probe to ensure appropriate resolution •Strong communication, organization and time-management skills
Benefits
•Health Care Plan (Medical, Dental & Vision) •Paid Time Off (Vacation & Public Holidays) •Short Term & Long Term Disability •Retirement Plan (401k)
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