Customer Service Representative

22 hours ago

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Logo of Medline Industries, LP

Medline Industries, LP

Manufacturing and distribution of medical supplies β€’ Medical Devices β€’ Supply Chain

10,000+

πŸ’° Private Equity Round on 2021-06

Description

β€’ Provide customer service support to customers and sales representatives β€’ Respond to routine and some non-routine, more complex customer service inquiries and problems via telephone β€’ Maintain record of calls and note customer's records as necessary to maintain consistency in service β€’ Place orders, track shipments, and ensure orders are shipped on-time β€’ Follow-up with customers as needed to get clarification on orders β€’ Review customer's service needs and refer to other service departments for follow up as needed

Requirements

β€’ High school diploma or equivalent β€’ At least 1 year of experience working in customer service OR 1 year of Medline Customer Service Rep I experience β€’ Experience providing customer service to internal and external customers β€’ Experience accomplishing tasks in an optimum order based on time, importance or other criteria

Benefits

β€’ Health insurance β€’ Life and disability β€’ 401(k) contributions β€’ Paid time off β€’ Employee Assistance Program β€’ Employee Resource Groups β€’ Employee Service Corp

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