Medtronic
Medtronic is a global leader in medical technology and services, driven by a mission to alleviate pain, restore health, and extend life for millions of people worldwide. The company develops groundbreaking healthcare solutions and partners with healthcare professionals to optimize treatments for complex conditions, offering a wide range of products, therapies, and integrated health solutions. With a presence in over 150 countries and a commitment to health equity and sustainability, Medtronic aims to improve healthcare access and outcomes globally.
Business Process Improvement Program Manager
April 10
Medtronic
Medtronic is a global leader in medical technology and services, driven by a mission to alleviate pain, restore health, and extend life for millions of people worldwide. The company develops groundbreaking healthcare solutions and partners with healthcare professionals to optimize treatments for complex conditions, offering a wide range of products, therapies, and integrated health solutions. With a presence in over 150 countries and a commitment to health equity and sustainability, Medtronic aims to improve healthcare access and outcomes globally.
📋 Description
• Lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. • Develop and maintain relationships with key stakeholders to develop a network of collaboration and best practice sharing. • Identify best practices and innovations to incorporate into the evolving strategy within the domain of Field Service. • Improve S&R customer experience (NPS) by making it easier for customers to do business with Medtronic. • Reduce cost to serve, improve service lead-time and contribute to the ease of colleagues getting their job done by simplifying process.
🎯 Requirements
• Bachelor’s degree in STEM or related fields and/or 10 years of experience in service delivery, preferably in the healthcare technology sector • Fluent in English, multi-lingual an advantage • Knowledge of lean methodologies and value stream mapping. • Excellent problem-solving, analytical, and project management skills • Outstanding communication, presentation and interpersonal skills • Ability to travel internationally as required.
🏖️ Benefits
• A competitive Salary and flexible Benefits Package • A commitment to our employees lives at the core of our values. • We recognize their contributions. • They share in the success they help to create. • We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
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