Patient Support - Marketing Specialist

6 days ago

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MedVA

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MedVA is a company designed for Filipino medical professionals, aimed at providing them with high compensation and unmatched fringe benefits by recruiting them as virtual assistants. Founded by physicians Drs. Steven Kupferman and Omid Shaye, MedVA leverages skilled medical virtual assistants from Latin America and the Philippines to support healthcare practices across the U. S. The company is committed to enriching the lives of its virtual assistants (VAs), team members, and the communities they serve, by offering an autonomous, flexible, and diverse work environment that encourages professional growth and development. MedVA is dedicated to exceeding client expectations through high-performing virtual assistants that help meet business objectives, and it fosters a respectful and supportive community that values every individual.

1001 - 5000 employees

⚕️ Healthcare Insurance

👥 HR Tech

☁️ SaaS

📋 Description

• MedVA is on the lookout for a dedicated and enthusiastic Patient Support & Marketing Specialist to join our team. • In this dual-role position, provide exceptional support to patients while also driving marketing initiatives to promote our services. • Serve as the initial point of contact for patient inquiries, providing prompt and accurate information regarding services and resources. • Coordinate and manage patient appointments, ensuring a seamless onboarding experience. • Develop and implement marketing strategies, including social media campaigns and email marketing, to enhance patient engagement. • Produce high-quality content for blogs, newsletters, and social media platforms that resonates with patients and encourages interaction. • Establish and maintain positive relationships with patients to foster loyalty and satisfaction. • Gather patient feedback and collaborate with the team to identify areas for service improvement.

🎯 Requirements

• Call center experience with a strong customer service background. • Exceptional English skills with little to no accent. • Experience using GoHighLevel (GHL) marketing platform. • Outgoing, proactive, and comfortable engaging with patients and leads. • Strong follow-up skills to nurture leads and maintain patient relationships. • Experience working with patients in the medical field. • Chiropractic or pain management experience is a plus

🏖️ Benefits

• Competitive Hourly rate • As an Independent Contractor, we offer competitive market rates • MedVA In house Medical benefit (*after 6 months tenure) • Health is wealth. We do not just care about your financial, but also your physical well-being. • Quality Training • MedVA provides continuous learning at ZERO cost. We take great pride in the quality of our training program and believe that the best way to learn is to gain knowledge from the experts themselves. • Permanent work from home set up • Enjoy earning dollars from the comfort of your home without ever having to leave your family! Say farewell to stressful commutes and lower your risk of exposure to illness.