Senior EUC Engineer

February 8

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Merative

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Merative is a healthcare data, technology, and analytics company. It offers a range of solutions aimed at improving health outcomes by focusing on clinical decision support, healthcare analytics, medical imaging, clinical development, and health and human services. Key products and services include Micromedex for clinical decision support, Zelta for clinical data management, Merge for imaging solutions, and Truven for healthcare analytics. Merative serves a diverse client base, including healthcare providers, life sciences companies, governments, health plans, and employers. The company is dedicated to enhancing healthcare delivery and decision-making by leveraging real-world data and advanced analytics to provide actionable insights and tailored solutions.

1001 - 5000 employees

Founded 2022

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

💰 Series A on 2018-03

📋 Description

• Design and implement strategic operational plans for endpoints. • Deploy devices using Zero Touch Deployment with the integration of Windows Auto Pilot, Apple Business Manager, and Android Enterprise. • Plan and implement device configurations for various devices according to compliance requirements. • Deploy, configure, patch, and update various OS and software, and report on compliance throughout the software lifecycle. • Create and apply backup plans across various platforms, including cloud and native applications. • Implement security policies and restrictions to end machines to reduce attacks, preferably using Microsoft Defender. • Adhere to various compliance frameworks and implement them in the network to ensure audit certifications (HIPPA, HITRUST, HITECH, SOC 2). • Troubleshoot and resolve problems within endpoints using Intune/Jamf. • Automate tasks using PowerShell and Microsoft Graph API. • Communicate with higher-order stakeholders to keep them updated on ongoing workflows. • Establish reporting to ensure compliance and update higher organizational stakeholders. • Adhere to the ServiceNow ITSM to compete with the process. • Communicate and collaborate with cross-functional teams to deliver better results. • Track changes in M365 and find use cases to enhance user productivity.

🎯 Requirements

• Intune Experience : Expert level with 6+ years of experience. • Jamf Experience : Hands-on experience with 2+ years. • Windows, Mac, Android, iOS : Expert level with 6+ years of experience. • Azure Active Directory : Hands-on experience with 3+ years. • Microsoft Defender : Beginner level with 2+ years. • PowerShell, Graph API : Hands-on experience with 2+ years. • HIPPA, HITRUST, HITECH, SOC 2 : Beginner level with 2+ years. • ServiceNow : Hands-on experience with 2+ years. • Microsoft 365 : Beginner level with 1+ years.